Customer Engagement

 

Our communities play an integral part in everything we do. Public participation during the DART Reimagined Transit Study was key to this project.


Community Workshops

The DART Reimagined team held four in-person Community Workshops across the state and one virtual workshop in September 2023. Information presented was consistent at each meeting with detailed service improvement maps tailored to the local area.

You can view details, photos, and materials from the September Community Workshops below.

Workshop Details

September 12, 2023

12 September

Georgetown Public Library

September 13, 2023

13 September

Newark Free Library

September 19, 2023

19 September

Dover Public Library

September 20, 2023

20 September

Wilmington Public Library

September 26, 2023

26 September

Virtual – Zoom

Workshop Materials

Check out the workshop materials by clicking the links below.


Participate in DART’s Community Conversations

DART First State hosts ongoing Community Conversations to provide opportunities for public engagement and discussions with DART personnel. Community Conversations are typically held twice a year and are contingent on service change proposals that warrant additional public input during the service planning process. You can find dates, times, and locations for DART’s Community Conversations on the DART First State website.

Stakeholder Engagement

 

The project has identified two separate working committees, each with a different purpose and diverse representation across the state.

EAC Icon Plain

Executive Advisory Committee

In collaboration with DelDOT and DTC leadership, the DART Reimagined Executive Advisory Committee (EAC) advised on community needs and impacts as well as provided policy direction. The EAC met bi-monthly throughout the course of the study and at major milestones. EAC meetings were working sessions for Committee members and provided an opportunity for public comment. Meeting materials are posted below.

January 2023

25 January

EAC Meeting 1

February 2023

28 February

EAC Meeting 2

 

(The bulk of this presentation was the State of the System draft report. The final report is available on our Project Resources page)

May 2023

24 May

EAC Meeting 3

August 2023

29 August

Joint EAC/TAC Meeting
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Technical Advisory Committee

The DART Reimagined Technical Advisory Committee (TAC) provided input into transit needs now and into the future. The TAC met quarterly throughout the course of the study. The TAC represented the three counties, New Castle County, Kent County, Sussex County, and the City of Wilmington. TAC meetings were working sessions for these Committees and provided an opportunity for public comment. TAC meeting materials are posted below.

MARCH 2023

22 March

TAC Meeting 1

JUNE 2023

14 June

TAC Meeting 2

If you have questions about the DART Reimagined project, contact:

Catherine C. Smith
Planning Manager, DTC
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